Privacy Policy of Cliclic

Last Updated : 20 December, 2023

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Welcome to Cliclic,the online Service of Chuangkit（Hong kong) Ltd.("Cliclic","we","Us" Cliclic values your privacy. Our Privacy Policy outlines how we gather, utilize, disclose, transfer, and store your information and personalized user data. We aim for our policy to be clear and easily understood. If you do not agree with the terms stated below, we regretfully cannot provide you with our Service，you should not use our Service.

Please allocate a few minutes to carefully review the specifics of our privacy practices indicated below. By utilizing Cliclic's websites, mobile applications, or other Service (hereafter referred to as "Cliclic Service" or Service"), you acknowledge and consent to the collection, utilization, disclosure, transfer, and storage practices as outlined in this Privacy Policy. Specifically, if you are under 18 years old（or the minimum legal age required to consent to the processing of personal data in the child's country/region of residence）, you are required to read these terms under the guidance of your parent or legal guardian, and you may only use Cliclic upon obtaining your guardian's consent to these terms

1. What Information We Collect?

We may collect the following types of information about you:

1.1 Information you provide us directly

Registration.When you sign up for a Cliclic account or communicate with us, we may request specific details such as a username, your given and family names, date of birth, telephone number, and email address.

User Content. We may collect content that you create, upload, generate, or access through the Service, including images you upload, images you create, comments you make, as well as metadata of other actions you perform on the Service (such as the time and place of content generation). When you generate content, we might save a history of your uploaded and created works for your future viewing.

Your Email Contacts. Where available, if you are a registered user on our website and you choose to sign-up or log-in to the Service using Google and expressly agree to synchronize your Google contacts, we will collect the Gmail addresses of your contacts.

Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Service

Other Information. If you use features that involve payment, we and/or our Service providers or business partners, such as payment providers, may collect information related to the purchase or payment transaction, including payment card details, billing, delivery, and contact information, as well as the details of your purchase.

1.2 Automatically Collected Information

  • Technical Information We Collect About You. We automatically collect certain information from you when you use the Service. Such information includes your IP address, unique device identifiers (device ID), advertising identifiers, network type and connections, mobile or device model, device manufacturer, country calling codes, application version number, operating system, device resolution, system language and region, and battery information. Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices.
  • Usage Information. We collect information on how you use the Service, including the content you browse, the duration and frequency of your usage, and the features you select. This encompasses issues you encounter while using our Service and your content preferences (such as scenarios you have used). Where applicable, we align our Service to better match the scenarios you prefer based on your usage habits.
  • Image Information. We may collect image information from users, such as identifying products and product categories to enhance the accuracy of product image generation.
  • Scene Prompt Text. If you make text modifications to a scene, we may collect the edited text in order to develop and improve the content for this scene.
  • Cookies. Depending on the jurisdiction from which you access our Service, we and our Service providers and business partners utilize cookies to collect data and recognize you and your devices across the Service and other places on your various devices. We employ cookies and similar tracking technologies to operate and provide our Service. When required by law, we will obtain your consent to our use of cookies. You have the option to change your device's cookie settings at any time, typically found in your browser's "options" or "preferences" menu. However, please be aware that if you choose to refuse, disable, or delete cookies, some functionalities of the Service may become unavailable to you. For more detailed information, you may read our cookie policy.
  • Clear gifs/web beacons information.When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to anonymously track the online usage patterns of our users.
    • 2. How We Use Your Information
  • Providing the Service: We use the information that you provide directly to us in order to serve you. This includes allowing you to log in to Cliclic, operating and maintaining the Service, granting you access to your designs, and billing you for transactions carried out via the Service. We also use information we collect automatically about you to remember details about you so that you do not have to re-enter them during your visit to the website, or on your next visit.
  • For data analytics: We use information about you to help us improve the Cliclic Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • For analytics and machine learning: In the future, we may analyze activities, content, media uploads, and related data within your account in order to provide and personalize the Service, and to train our algorithms, models, and AI products and Service using machine learning to develop, improve, and provide our Service. At present, we do not use your data to train AI. Should we start using AI training, we will clearly inform you and obtain your authorization and consent.
  • labeling raw individual data (e.g., “a teacup”);
  • detecting content that does not comply with our Acceptable Use Policy for moderation and security purposes (e.g., pornographic or copyright-protected material);
  • Customizing the Service for you: We utilize the information you provide us, the information we automatically collect about you, and the information we receive from other sources (including information we obtain both within and outside of our Service). We combine this with behavioral data from other users to ensure that your use of the Service is tailored to your individual needs. For instance, in order to recommend scenarios and materials that might be useful for you in product imagery, we may use insights gained from your previous interactions on our Service, how other individuals have used these elements in similar designs, and additional inferred information.
  • To communicate with you about the Service: We leverage your provided contact details to reach out to you and to convey messages concerning the essential aspects of the Service. For instance, you might receive email notifications from us regarding technical difficulties, security warnings, or matters of an administrative nature.
  • For Engagement and Promotion of Cliclic Service: We utilize your contact information to communicate with you regarding participation in surveys, as well as to inform you about Service-related features and deals we believe may capture your interest. Additionally, we employ the information we collect concerning you to ensure that the offers and promotions you receive align closely with your interactions with the Service and your personal preferences. Should you wish to opt out of these communications, you can do so following the instructions provided below.
  • To Enhance the Service: We scrutinize the details of your interactions with the Service, along with your content, to gain deeper insights into user engagement and assess the Service's impact. This enables us to refine and tailor our Service to better meet the needs of our users.
  • Ensuring User Satisfaction: We leverage data pertaining to you, including details gathered directly from your account, insights provided to our customer satisfaction team, and knowledge of your usage patterns with the Service. This information is pivotal in addressing any technical complications you encounter while using the Service, and it aids us in making necessary enhancements to benefit every Clickc user.
  • For security measures: We utilize information about you and from within your account to monitor activities that we deem suspicious or potentially fraudulent, and to identify any violations of this Privacy Policy or our Terms of Use.
  • Regarding matters to which you have given explicit consent: Cliclic may from time to time seek your permission to use your information for a specific purpose. When you provide your consent for this, we will use your information for that reason. If at any point you no longer wish for us to use your information for that purpose, you may withdraw your consent.
  • For troubleshooting, error resolution, and Service improvement: We may need to review your creations in order to support your requests for assistance, correct general errors in the Cliclic Service, or enhance our Service.
  • For matters where we are legally obligated to use your information: Cliclic will use or disclose your information when we reasonably believe that it is necessary to (a) comply with the law and the reasonable demands of law enforcement; (b) enforce our Terms of Use or protect the security or integrity of our Service; and/or (c) protect the rights, property, or personal safety of Cliclic, our users, or others.
    • 3. Sharing Your Information

    3.1 How We Share Your Information

    We share your information with third-party Service providers with the purpose of offering you Service, to further Cliclic's legitimate interests, or when you have given your consent. These Service providers are vetted by us and are only granted access to your information as is strictly necessary for the role Cliclic has engaged them for. We require these third parties to adhere to applicable laws and to have security, privacy, and data retention policies that align with our own.

    Some of the third-party Service providers with whom Cliclic may share your personal information include those who assist Cliclic with functions such as:

  • Billing handling;
  • Email Service;
  • Hosting and storage;
  • Text language translation Service;
  • Data analysis and predictive analytics;
  • Security;
  • Advertising and marketing Service;
  • Domain name registration;
  • Other Service providers.

    • 3.2 Sharing in connection with a merger, acquisition or reorganization

    Cliclic may share, sell, or transfer your information to third parties in the event or anticipation of any merger, acquisition, reorganization, financing, sale of assets, bankruptcy, or any event related to Cliclic or any part of our assets, Service, or business (including as part of the due diligence process). Customer names and email addresses, User Content, and other user information related to the Service may be among the items that are shared, sold, or transferred in these types of transactions. If such a transaction occurs, you will be notified via email and/or a notice on our Service, and you will be informed of any material changes in the way we handle your data as described in this policy.

    4. How we transfer, store and protect your data

    The information collected from you through the Service will be stored and processed in Singapore. Cliclic will not transfer your personal information to other countries, regions, or third parties. Please be aware that there may be future changes, and we advise you to pay attention to updates in the agreement accordingly.

    5. Keeping your information safe

    Cliclic takes the security of your information very seriously and implements appropriate safeguards to maintain the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requiring a unique password) to verify your identity before allowing you access to your account. You are responsible for keeping your unique password and account information confidential at all times and for controlling access to your email communications from Cliclic. However, Cliclic cannot ensure or guarantee the security of any information you transmit to Cliclic or guarantee that information on the Service will not be accessed, disclosed, altered, or destroyed.

    6. Your choices about your information
  • You control your account information and settings：You can request access to, correction of, or deletion of your data held by Cliclic by contacting ckt@ckt.cn.
  • Opting out of collection of your information through tracking technologies：If you have any questions about how to opt out of the collection of cookies and other tracking/recording tools, please read our cookie policy, or you can contact us directly at ckt@ckt.cn.
    • 7. How long we keep your information

    Following the termination or deactivation of your user account, Cliclic will retain your profile information and user content for a commercially reasonable period of time, and as long as there is a valid reason for doing so. In particular, Canva will retain your information to comply with legal and auditing obligations, as well as for backup and archival purposes.

    8. Changes to this Policy

    We may update this policy from time to time to reflect our current practices and to ensure compliance with applicable laws. When we publish changes to this policy, we will revise the "Last Updated" date at the top of the policy. If we make any material changes in the way we collect, use, store, and/or share your personal information, we will notify you through a notice on our website or by sending an email to the email address associated with your Cliclic account. We recommend that you check this page periodically to stay informed of any changes.

    9. How to contact us

    If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:

    Email: ckt@ckt.cn